Privacy Policy
Verve Innovations respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, contact us, engage our services, or interact with us through our digital channels.
By using our website or submitting your personal data to us, you agree to the terms of this Privacy Policy.
Personal Data We May Collect
We may collect personal data that you voluntarily provide to us, including:
- Name
- Company name
- Job title
- Email address
- Phone number
- Message or enquiry details
- Information submitted through our contact forms
- Information shared during consultations, meetings, proposals, or service engagements
We may also collect basic technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Cookie and analytics data
How We Collect Personal Data
We may collect personal data when you:
- Submit a contact form on our website
- Email us directly
- Book a discovery session or consultation
- Engage us for consulting, strategy, branding, content, or technology-related services
- Interact with us on LinkedIn or other digital platforms
- Subscribe to our updates, newsletters, or marketing communications
- Participate in surveys, workshops, or business discovery activities
How We Use Your Personal Data
We may use your personal data for the following purposes:
- To respond to your enquiries
- To schedule consultations or discovery sessions
- To understand your business needs
- To prepare proposals, quotations, recommendations, or service documents
- To provide consulting, strategy, branding, content, or digital enablement services
- To manage our client relationship with you
- To improve our website, services, and customer experience
- To send relevant updates, insights, or marketing communications, where appropriate
- To comply with legal, regulatory, or administrative requirements
We will only collect, use, or disclose personal data for purposes that are reasonable and relevant to our business activities.
Consent
By submitting your personal data to us, you consent to Verve Innovations collecting, using, and disclosing your personal data for the purposes stated in this Privacy Policy.
You may withdraw your consent at any time by contacting us. However, please note that withdrawing consent may affect our ability to respond to your enquiry or provide services to you.
Disclosure of Personal Data
We do not sell your personal data.
We may disclose your personal data only when necessary, including to:
- Service providers who support our website, email, analytics, scheduling, or business operations
- Professional advisers, consultants, or partners involved in delivering services to you
- Technology platforms used for communication, project management, analytics, or service delivery
- Regulatory authorities, government agencies, or law enforcement bodies where required by law
Where we work with third-party service providers, we will take reasonable steps to ensure that they protect your personal data appropriately.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, understand website traffic, and analyse how visitors interact with our pages.
Cookies may help us:
- Remember user preferences
- Understand which pages are visited
- Improve website performance
- Support analytics and marketing activities
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Protection of Personal Data
We take reasonable steps to protect personal data in our possession or under our control from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. Singapore's PDPC identifies protection, retention, access, correction, consent, notification, and accountability among key data protection obligations for organisations.
These steps may include:
- Limiting access to personal data
- Using secure digital tools where appropriate
- Keeping business records organised and access-controlled
- Reviewing how personal data is stored and shared
- Taking reasonable care when working with third-party platforms
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for legal, business, accounting, or operational purposes.
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise, or dispose of it.
Access and Correction
You may contact us to request access to the personal data we hold about you or to correct inaccurate or outdated personal data.
We may need to verify your identity before processing your request. We will respond to your request within a reasonable period, in accordance with applicable data protection requirements.
Marketing Communications
If you have provided your contact details to us, we may send you relevant updates, insights, invitations, or service-related communications.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of these third-party websites. You should review their privacy policies before submitting any personal data to them.
International Transfers
Some of the tools, platforms, or service providers we use may store or process data outside Singapore.
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to the protection under Singapore's data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal obligations.
The updated version will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, you may contact us at:
hello@verveinnovations.co
Location
Singapore